Awareness • Consumer Awareness
Consumer Awareness
Your rights as a consumer under the Consumer Protection Act, 2019.
Topic 1
Six consumer rights
Safety, Information, Choice, Redressal, Consumer Education, and to be Heard.
Topic 2
E-commerce grievances
Where to file complaints for wrong or damaged deliveries, unfair pricing and unauthorized charges.
Topic 3
Consumer forums
District, State and National Commissions — pecuniary limits and procedure.